0
%
conversion lift for website visitors who interact with Q&A content
0
%
of consumers read Q&A
0
%
of shoppers are suspicious of a product or brand without Q&A content
Success Story
“PowerReviews Q&A has created deeper engagement with consumers.”
0
%
increase in conversion rate for Room & Board shoppers who read Q&A or review content
0
%
of both online and offline Room & Board purchases are deemed by the company to have been influenced by Q&A or review content
COLLECT
Collect More and Better Q&A Content
Convert more shoppers by incorporating Q&A into your UGC strategy. Our Q&A solution is built for sales impact.
Address consumer concerns about all aspects of purchasing the specific product of interest (e.g. product features, quality and durability, general credibility of brand, shipping processes, performance of other products in same and different categories etc).
Enable answers to be provided by a varied range of credible experts – including verified buyers and your own staff experts.
Syndicate your Q&A content across different retailer website channels. Also answer any consumer questions posed on these channels.
Route questions in-the-moment to address consumer concerns in the moment and generate more sales.
Leverage your existing manuals, instructions, pictures and videos to respond to shopper questions. Even shoot videos to provide detailed and authentic responses.
Success Story
“Not only does Q&A provide a better shopping experience for shoppers, but it also helps us reduce operational expenses.”
217.9% conversion lift
Show More Answers
Show More Answers
192.9% conversion lift
Click Read Answers
Click Read Answers
192.9% conversion lift
Answer Helpful
Answer Helpful
150% conversion lift
Answer Question
Answer Question
139.3% conversion lift
Ask Question Snippet
Ask Question Snippet
100% conversion lift
Ask Question Header
Ask Question Header
DISPLAY
Your Business Isn’t One-Size-Fits-All and Your Review Display Shouldn’t Be Either
Build the best UGC displays for your business and your customers from more than 3,000 options – and make decisions based on critical display performance analytics data highlighting what actually drives conversions.
With PowerReviews, precisely size the impact of each component of your specific UGC displays and build yours accordingly.
Success Story
From my perspective, Question & Answer functionality is well worth the investment. Not only is it great consumer engagement, it can be incentive for consumers to complete their purchase.
0
%
typical conversion rate when customers receive an answer to their question via Q&A
ANALYZE
The Best Ratings & Reviews Strategies are Built on Data
Q&A collection and display performance analytics ensure you focus on capturing and serving content that is most impactful on driving conversions. Our analytics include:
- Q&A coverage insights
- Q&A response reporting
- Q&A interaction analytics
- Q&A volume impact
- Conversion rate impact
