Building Consumer Trust, Sales and Loyalty with User-Generated Content
Amazon is a market leader in almost every capacity. And knowing how to beat Amazon isn’t an easy task. It’s the global shopping destination of choice and retailers are under no illusion about the competition they face. But what is it that consumers love about Amazon?
PowerReviews conducted a survey of more than 1,000 U.S. consumers to better understand the factors that contribute to Amazon’s dominance and what retailers can do to better attract and keep online shoppers.
Download this study to learn:
- Why consumers trust Amazon
- How Amazon has shaped consumer expectations throughout the shopping journey
- What factors drive loyalty to Amazon and other retailers
- How retailers can use Amazon’s own best practices to win against them
